Head of Human Resources

Responsibilities

• Strategic HR Leadership & Governance:
• Shape organizational strategy by providing HR analytics, talent insight, and strategic recommendations to the CEO, Management Board, and Board of Directors.
• Develop, review, and enforce HR policies, procedures, and employee handbooks in compliance with Tanzanian Labor Law and FINCA Impact Finance global benchmarks.
• Oversee Human Resource Information System (HRIS) data integrity and generate executive reporting for local and global management. Posta job
• Talent Acquisition & Employee Life Cycle:
• Oversee end-to-end recruitment strategies across all organizational levels to secure top-tier talent in a competitive financial services market.
• Maintain up-to-date, structured job descriptions across all bank departments and manage onboarding and offboarding processes.
• Performance Management, Compensation & Benefits:
• Lead the bank’s annual performance appraisal cycle and partner with department managers to manage performance improvement plans (PIPs).
• Design, execute, and administer variable pay, sales incentive structures, merit increases, and annual bonus strategies.
• Oversee payroll administration, tax legislation compliance, employee health insurance, and statutory welfare benefits.
• Employee Relations, Culture & Development

Requirements

• Minimum of 10 years of progressive experience in Human Resources.
• At least 5 years in a senior managerial HR role, preferably within a large international institution in the financial, microfinance, or hospitality sector.
• Proven track record in talent acquisition, compensation & benefits design, training execution, and change management.

Qualifications

• Bachelor’s Degree in Human Resource Management, Business Administration, or a related field (Required).
• Master’s Degree (e.g., MBA) or professional HR certification (e.g., CIPD, SHRM) is strongly preferred.

Skills