ICT SPECIALIST SUBSIDIARY SUPPORT

Responsibilities

• Participate and support in the selection and implementation activities for new systems and look across the organization for portfolio consolidation and optimization opportunities.
• Perform quality control and assurance balance to ensure timely customer receipt of deliverable.
• Cooperate with business stakeholders to understand business objectives and initiatives in their respective functions. Execute the intake, acceptance criteria and prioritize stakeholder requests with clear business communications and coordination.
• Partner with the Information Security team to ensure all applications, hardware and operating systems are secured and compliant with security and privacy requirements such as ISO27001.
• Cooperate with the IT Infrastructure and Operations teams to ensure that the infrastructure, access, and application performance is adequate and properly monitored for all subsidiaries.
• Own relevant application architecture and understand areas of risk such as integration, understand the benefits of application portfolio consolidation globally of systems and process for all subsidiaries.
• Work across the organization including all subsidiaries to understand data assets and work to maintain the knowledge management processes.
• Responsible for proactive licensing management and compliance with our vendors who supplied systems to subsidiaries.
• Responsible for monitoring and support of the Production systems of all subsidiaries including modifications and maintenance of the same.
• Responsible for business relationships, application performance, and the identification and delivery of new and existing application services to meet the business users known and emerging needs for all subsidiaries.

Requirements

• One position

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Minimum 3 years of experience in Information Technology management, systems administration, or a related technology environment.
• At least one professional qualification in ITSM related area (i.e., ITIL or COBIT); experience working with different IT sections/technical teams; and technical knowledge of different banking solutions.
• Experience working in Enterprise Application-rich environment and in working with different Banking application systems from payments, business, and office applications as well as digital channels.
• Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies.
• SLA and vendor Management skills, including interactions with vendors, contractors, and other stakeholders.
• Technical understanding with ability to translate business concepts into technical requirements; detail orientation and ability to troubleshoot issues as they arise.
• Experience and ability to work effectively in a dynamic, collaborative, and fast-paced atmosphere; organized, prepared, efficient, and focused; adaptable and flexible to changing business needs; outstanding organizational skills including subsidiaries, with the ability to structure work plans and prioritize activities on multiple simultaneous projects.

Skills