Salary
Not Disclosed
Deadline
19 Oct 2026
Posted
05 Oct 2026
Location
Dar es salaam
Job Description
Responsible for delivering process improvement projects, while striving to improve the operation efficiency and providing insights into how to stabilize and grow business.
Responsibilities
- Work closely with the team and cross-functional business partners to execute and deliver process improvement projects.
- Apply quantitative methods to drive and support management decisions.
- Track customer incidents, investigate, define root causes, and identify opportunities to improve quality and the overall customer experience.
- Monitor processes ensuring the appropriate controls are in place and adhered to, identify areas for improvement and drive the changes.
- Develop and prepare materials for use in process improvement events, coordinate with management, provide instructions on the use of process improvement tools.
- Suggest different process re-engineering methodologies and provide leadership to business and support function teams by empowering them to execute improvements to cycle times and eliminate defects.
- Work in conjunction with Heads, Zonal Managers and Senior Managers of departments to provide desired re-engineering practices and ensure alignment of re-engineering initiatives to business objectives.
Qualifications
- Bachelors degree in business administration, management, Banking, Finance, or related field
- Lean Six Sigma certification.
- Project Management certification is an added advantage
- Certified Business Analyst is a plus
- 3 years of organizational change experience
- Experience working with business re-engineering processes in Financial or Banking industry.
Skills
Strong project management skills.
Self-motivated
innovative
and ability to initiate and lead change.
Ability to work independently and as part of a team.
Location