Pesadesk Sales Agents

Responsibilities

• Identify and approach potential customers, including retailers, wholesalers, service providers and other small and medium-sized businesses.
• Generate leads through field visits, telephone calls, referrals, networking, social media and other approved channels.
• Understand each prospect’s business needs and recommend the appropriate PesaDesk subscription package.
• Conduct product presentations, demonstrations and introductory training in English or Swahili.
• Follow up with prospective customers and convert qualified leads into subscriptions.
• Assist new customers with registration, initial system setup and onboarding.
• Maintain accurate records of leads, demonstrations, follow-ups and completed sales.
• Submit daily, weekly and monthly sales activity reports.
• Achieve agreed sales, subscription and customer-retention targets.
• Collect customer feedback and share relevant information with the product and support teams.
• Maintain up-to-date knowledge of Pesadesk’s features, pricing and service terms.
• Represent Pesadesk professionally and maintain honest, respectful relationships with customers.
• Protect customer and company information and comply with internal policies

Requirements

• Confidence conducting face-to-face and online demonstrations
• Ability to understand customer needs and explain solutions clearly
• Negotiation and closing skills
• Self-motivation and ability to work with limited supervision

Qualifications

• Diploma in Sales, Marketing, Business Administration, Accounting, Information Technology or a related field.
• Previous experience in sales, field marketing or business development is preferred.
• Experience selling software, financial services, accounting products or business solutions will be an added advantage.
• Basic understanding of accounting, invoicing, inventory or business operations is desirable.
• Comfortable using computers, smartphones.
• Good written and spoken English and Swahili.

Skills