Salary
negotiable
Deadline
02 Oct 2026
Posted
22 Sep 2026
Location
Dar es salaam
Job Description
The Records Specialist – Credit Files is responsible for the effective management, maintenance, security, and accessibility of all credit-related customer files and documentation. The role ensures that credit files are accurately created, updated, stored, tracked, and archived in accordance with the Bank’s policies, regulatory requirements, and records management standards.
Responsibilities
- Establish, maintain, and manage physical and electronic credit files for all lending facilities in line with approved records management standards.
- Ensure all required credit documentation is properly filed, indexed, labelled, and maintained in an organized manner.
- Verify the completeness and accuracy of documents received before filing and escalate any missing or incomplete documentation.
- Maintain an up-to-date credit files register/database capturing key customer and facility information.
- Ensure all securities and collateral documents are maintained in safe custody and protected from loss, damage, unauthorized access, or misplacement.
- Maintain an accurate and up-to-date securities database, ensuring all relevant information is properly recorded, including customer details, facility tenure, security type, property description, and status of documentation.
- Conduct periodic inspections of securities files and storage facilities to verify correct placement, completeness, legibility, and integrity of documents.
Requirements
- Experience with electronic document management systems and records databases is an added advantage
Qualifications
- Minimum of 4 years’ experience in records management, document administration, credit administration, banking operations, or a related role.
- Experience managing credit files, customer documentation, or banking records within a financial institution will be highly desirable.
- Experience with electronic document management systems and records databases is an added advantage
Skills
Sound understanding of records management principles and practices.
Knowledge of banking operations
credit administration processes
and documentation requirements.
Understanding of regulatory
audit
and compliance requirements relating to record keeping.
Strong attention to detail and accuracy.
Excellent filing
indexing
and document control skills.
Strong organizational and time management abilities.
Good analytical and problem-solving skills.
Proficiency in Microsoft Office applications and records management systems.
Ability to maintain confidentiality and handle sensitive information with integrity.
Strong communication and stakeholder management skills.
Location