Resettlement Senior Officer

Responsibilities

• PAP Engagement and Information Sharing
• Conduct regular engagement with PAPs aligned with the Stakeholder Engagement Plan.
• Provide clear, culturally appropriate information to households and community groups, ensuring expectations are managed and concerns are addressed promptly.
• Support and/or deliver training to PAPs that support their effective transition into the host villages and new houses.
• Maintain accurate records of all engagements, issues raised, commitments made, and follow-up actions.
• Vulnerability and Hardship Assessment
• Identify households experiencing hardship, vulnerability, or requiring additional support, using agreed assessment tools and criteria.
• Monitor changes in household circumstances.
• Work closely with Livelihood Restoration team to ensure communities are aware of planned delivery of activities and activities are delivered as per the RAP.
• Integration of Learning and Best Practice
• Work with the MEL team to identify lessons learned, emerging trends, and best practices relevant to resettlement implementation.
• Contribute to internal monitoring and evaluation of resettlement activities.
• Stakeholder Interface and Issue Resolution
• Support the resolution of PAP concerns by coordinating with the Grievance team and ensuring issues are addressed in line with company procedures and IFC PS5.
• Facilitate feedback loops so PAPs understand how their concerns have been considered or resolved.
• Planning, Reporting and Documentation
• Contribute to departmental planning processes, including activity planning, risk identification, and resource needs.
• Prepare weekly updates, engagement summaries, and inputs to resettlement progress reports.
• Ensure all documentation meets internal quality standards and is stored in accordance with data management protocols.

Requirements

• Experience in resettlement projects and the mining industry will be an added advantage

Qualifications

• Bachelor’s degree in social sciences, Community Development, Development Studies, or related discipline
• Minimum of 5 years’ experience in resettlement, Community engagement, Social performance, or related fields.
• Computer literate and fully conversant with basic computer applications
• Experience in resettlement projects and the mining industry will be an added advantage

Skills