Salary
negotiable
Deadline
28 Sep 2026
Posted
22 Sep 2026
Location
Head Office NBC
Job Description
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
Responsibilities
- Accountability: Acquisition Coordination, Customer Support & Service Excellence
Requirements
- Diploma or Bachelor’s degree in Banking, Business, Marketing, or related field.
- Minimum of 2–3 years’ experience in sales, customer service, or field operations.
- Experience with pension funds, public institutions, or senior citizen engagement is an advantage.
Qualifications
- Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Commercial mindset – Junior (Meets some of the requirements and would need further development), Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets some of the requirements and would need further development)
Skills
Customer service and stakeholder coordination
Reporting
dashboards
and performance tracking
Understanding of pension processes and payout structures
Strong communication and organisational skills
Operational problem-solving and follow-up discipline
Location