Sales Manager

Responsibilities

• Develop and implement effective sales and business development strategies.
• Identify and pursue new business opportunities and potential clients.
• Develop and maintain strong relationships with existing and prospective clients.
• Lead the preparation and submission of quotations, tenders, proposals and commercial presentations.
• Conduct market research and monitor competitors and market trends.
• Develop and manage the sales pipeline and ensure timely follow-up of prospects.
• Set sales targets and monitor achievement against agreed KPIs.
• Lead, coach and supervise the sales team.
• Prepare regular sales performance reports for management.
• Coordinate with Operations, Finance, HR and other departments to ensure effective service delivery to clients.
• Participate in client meetings, negotiations and contract discussions.
• Monitor customer satisfaction and support resolution of customer complaints.
• Identify opportunities for increasing revenue from existing clients.
• Ensure all sales activities comply with company policies and procedures.

Requirements

• Proven experience in B2B sales and business development.
• Experience in preparing tenders, proposals and quotations will be an added advantage.
• Strong negotiation, presentation and communication skills.
• Demonstrated ability to develop and maintain corporate client relationships.
• Strong understanding of sales targets, KPIs and pipeline management.
• Good computer skills, particularly Microsoft Office and CRM systems.
• Strong leadership, analytical and problem-solving abilities.
• Must demonstrate high integrity, professionalism and confidentiality.

Qualifications

• Bachelor’s Degree in Marketing, Sales, Business Administration, Business Management or a related field.
• Minimum 4 years of relevant experience in sales or business development, preferably in the security services industry.

Skills