Senior Manager; Operational Risk

Responsibilities

• Develop and maintain an operational risk management framework that aligns with industry best practices and regulatory requirements.
• Conduct regular risk assessments and risk reporting and provide insights and recommendations to the Head of Operational Risk on the banks operational risk profile.
• Collaborate with business units to identify, assess, and control operational risks and to develop risk mitigation strategies.
• Monitor and evaluate the effectiveness of the banks risk mitigation strategies and processes and make recommendations for improvements as needed.
• Lead and facilitate risk-related training and awareness programs for staff, including the development and delivery of risk management policies and procedures.
• Represent the operational risk management function in senior-level meetings, including risk committee meetings, and provide insights and recommendations on the banks operational risk profile.
• Develop and implement a simplified RCSA process that covers all key controls and emphasizes the assurance over fundamental and routine controls.
• Compile and analyze regular performance metrics regarding the risk profile and use these metrics to drive the performance development of the governance and control teams and units under review.
• Monitor and remediate red and amber hot spots emanating from formal reviews, senior management and governance forums.
• Ensure that the governance and control teams have the necessary skills and capabilities to perform their engagements, and that their work is in line with professional standards and best practices.
• Build and maintain strong relationships with business units and key stakeholders, including senior management, to understand their operational risk profile and provide advice and guidance on risk management best practices.
• Act as a trusted advisor to business units, providing subject matter expertise on operational risk and helping them identify, assess, and control risks.
• Collaborate with business units to develop risk mitigation strategies that align with the banks overall risk management framework.
• Provide guidance to business units on risk management policies and procedures and help ensure that they are being effectively implemented and adhered to.
• Facilitate risk-related discussions and decisions, including risk assessments, risk reporting, and risk mitigation strategies.

Requirements

• Additional relevant certifications, such as PRINCE2, FRM or Six Sigma is preferred
• Minimum of 5 years of banking experience, with a focus on risk management or audit.
• Substantive experience in a financial services business or professional services firm.
• Proven track record of managing stakeholders at all levels and leading teams.
• Solid understanding of operational risk frameworks, ESG, RCSAs, KRIs, loss event reporting, governance and assurance reviews.
• Experience in preparing reports and dashboards for senior management and governance committees.
• Familiarity with regulatory requirements and risk management standards (e.g., Basel II/III, COSO (ERM), ISO 310002008, King IV).
• Proven experience in a bank or a financial institution with a focus on risk management and control.
• In-depth knowledge of retail and commercial banking products, risk management tools and methodologies, and operational processes.
• Expertise in analyzing and reporting on key areas of concern through the use of MI.
• Proficiency in Microsoft Excel and Other data analysis tools.
• Advanced knowledge of risk principles, processes, and techniques, including relevant regulatory frameworks and legislation (e.g., Basel 2, ISO 310002008, King IV, COSO, etc.).
• Experience in stakeholder management and team leadership.
• Strong risk management and control skills, including risk assessment, auditing, and control design.

Qualifications

• Bachelor's degree in finance, economics, risk management or relevant field.
• Certification in Professional Risk Management or a willingness to obtain it.
• Advanced numeracy skills and expertise in Microsoft Excel is preferred

Skills